Privacy Policy

Last modified: October 20, 2020

Your privacy is critically important to us. This policy discloses the privacy practices of Ipregistry, including the website and any features and online services provided by Ipregistry that post or include a link to this Privacy Policy (collectively, the "Services"). It also discuss your choices regarding use, access and correction of personal data.

By visiting and using the Ipregistry Services, you agree that your use of the Services is governed by this Privacy Policy. In addition, your use of the Services is governed by our Terms of Use, which govern in the event of any conflict with this Privacy Policy.

1. Scope

This Privacy Policy applies to the Ipregistry website and any features and online or offline services provided by Ipregistry that post or make available a link to this Privacy Policy. It does not apply to Ipregistry's services that Ipregistry's customers may use on their own websites, to other companies' or organizations' sites to which we link, or to companies that Ipregistry does not own or control, even if such companies are contractors or business partners of Ipregistry.

This Privacy Policy also does not cover how Ipregistry customers may treat your information as the use of your information by such parties is governed by the privacy policies of such parties and is not subject to Ipregistry's control.

If you are a Brazilian resident, California resident, or data subject located in Europe, please see the "Additional Disclosures for California Residents," "Additional Disclosures for Brazilian Residents," and "Additional Disclosures for Data Subjects in Europe" sections below. If you have any questions or wish to exercise your rights and choices, please contact us as set out in Section 11.

2. Information We Collect

We only collect information about you if we have a reason to do so, for example to provide and improve our service or to communicate with you. It can either be information you provide such as when you register an account or information collected automatically while you interact with our Services.

Provided

We collect information that you voluntarily provide to us while using the Services. The information we collect includes information relating to identified or identifiable natural persons. The categories of information we collect, including in the last 12 months, contains the following:

  1. Account information (e.g. display name, first name, last name, email, phone number) are required to operate the service and allow you to log in and perform security checks. If you register using and OAuth provider (Github or Google) the display name and email are imported.
  2. Billing information (e.g. company name, address) are only collected at your initiative to provide invoices addressed to you.
  3. Financial information (e.g. credit card number, account number, etc.) are not collected by us, they go directly to the payment services provider (Coinbase Commerce, Paypal or Stripe) when you make a purchase.
  4. Message exchanges (e.g. emails, live chat content) The content of the messages you send to us by any means is collected and stored for reference in future communications, to perform security checks, but also to be used by the support to investigate issues or by the team to enhance the service.

You may choose to voluntarily submit other information to us through the Services that we do not request, and, in such instances, you are solely responsible for such information.

Automatic

We automatically collect information about your device and how your device interacts with our Services. The categories of information we automatically collect, including in the last 12 months, and the methods by which we may collect such information include the following:

Cookies, Web Beacons, and Embedded Scripts

Ipregistry uses cookies and similar technologies to identify your device, identify authorized users of the Ipregistry Dashboard, track affiliate referrals, and perform other monitoring activities. You can learn more about what are Cookies, how they are used and why in our Cookie Statement.

Location Data

Ipregistry may also request access to or otherwise receive information about your device location when you access the Services. Your location data may be based on your IP address and other location-aware technologies. We use location data in connection with providing the Services and to help improve the Services.

Log File Information

Your Web browser automatically sends information to every website you visit, including ours. For example, our server logs may receive and record information such as the pages you access on the Services, referring URLs, your browser type, your operating system, the date and time of your visit, and the duration of your visit to each page.

Unique Identification Number

Ipregistry may assign your computer or mobile device a unique identification number ("Unique ID") based on log file information when you access the Services. Ipregistry may set a cookie on your device containing, amongst other things, the device's Unique ID. Ipregistry uses information generated from the Unique ID for purposes of improving our Services, primarily our ability to detect fraud. Ipregistry does not share the Unique ID or any associated data with unaffiliated parties in the traditional sense of sharing. However, some of the services offered by Ipregistry, including some that are available through the Services, may require the placement of a snippet of JavaScript on the customer's own website (either by the customer itself or by Ipregistry), and that JavaScript collects the information used by Ipregistry to create the Unique ID.

User Agent Strings

Log file information may also include a user agent string, a series of characters automatically sent with your network requests that provide information necessary for smooth Internet communications, such as the operating system and browser you used. A user agent string might be used to identify the device originating a message.

Information Collected through the API

Ipregistry offers an API available to its customers via api.ipregistry.co. Where a Ipregistry customer uses the API, Ipregistry collects IP addresses and other information (e.g. HTTP headers, User-Agent) provided via api.ipregistry.co on behalf of the customer, and logs such information only for the purposes of monitoring, alerting, and internal reporting for the specific customer for up to 30 days. Ipregistry does not share information collected through api.ipregistry.co among customers.

Information Received from Other Sources

Ipregistry receives information about you from other sources. We may combine the information we receive from third parties with information we collect through the Services. If we do so, Ipregistry will treat the combined information in accordance with the practices described in this Privacy Policy, plus any additional restrictions imposed by the source of the data. The categories of other sources from which we receive and have received information over the prior 12 months include: our business partners and resellers; and publicly available sources or other data in the public domain.

3. How Do We Use Information?

We collect and use information for our legitimate interests and for business and commercial purposes in accordance with the practices described in this Privacy Policy. Our business purposes for collecting and using information, including in the prior 12 months, include as follows:

Providing Our Services

As stated above, Ipregistry uses information such as your first and last name, telephone number, email address, postal address, billing information, or other contact information we obtain from you, our customers, or our business partners, for the purposes of providing, enhancing, or improving our IP geolocation, fraud detection, demographic targeting, databases, and other services and products.

Communications with You

Ipregistry maintains one or more contact lists (with email addresses and other information) to allow Ipregistry to communicate with individuals who do business with Ipregistry or who have expressed an interest in the Services. We may contact you to confirm your purchases or respond to requests that you make, notify you of changes to your account or the Services, for marketing purposes, or to otherwise inform you of information related to our business or your account with us.

Website Administration and Customization

Ipregistry uses the information we collect about you for a variety of website administration and customization purposes. For example, we use your information to process your registration request, provide you with services and communications that you have requested, send you email updates and other communications, customize features and advertising that appear on and off the Services, deliver the Services content to you, measure Services traffic, measure user interests and traffic patterns, and improve the Services.

Correction Requests

If you receive IP geolocation data from us that you believe is incorrect, you can submit a data correction request, by email at corrections@ipregistry.co. We use the information you submit to review and respond to your correction request, and update our databases as appropriate. Any data updated within our databases may be used and shared in accordance with the practices described in this Privacy Policy.

Live Demos

If you use any of our live demos available at ipregistry.co, and other parts of our website, we may use the information you submit to provide you with results and update our databases as appropriate. Any data updated within our databases may be used and shared in accordance with the practices described in this Privacy Policy.

Consent

We also use information with your consent, including for the following purposes: to allow you to participate in our surveys; to serve advertising tailored to your interests on our Services and other services; and to fulfill any other purpose disclosed to you and with your consent.

Some of our lawful bases for processing your information stem from our customers on whose behalf we provide services.

Ipregistry uses information that does not identify you for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we use your information, please see Section 6 below.

4. What Do We Share, and Why?

We share information we collect in accordance with the practices described in this Privacy Policy. The categories of sources to whom we share information, including in the last 12 months, include the following:

Sharing with Our Service Providers

We provide your information to our service providers, contractors, business partners, and advertisers, for the purpose of delivering services to you as well as for purposes related to Services administration and operation, including conducting analytics. When sharing information for the purpose of providing you with the services you request, we will share your information only as necessary for the service provider working on Ipregistry's behalf to complete its work for us. For example, if you use a credit or debit card to complete a transaction on the Services, we will share your credit or debit card number with a payment processing and/or a fulfillment company in order to complete your transaction.

Sharing of Databases

One aspect of Ipregistry's products and services is the provision of databases to our customers and other third parties, including our business partners and resellers. These databases include information such as IP addresses and corresponding data pertaining to such IP addresses, such as geolocation data, fraud analysis data, and related information. Such databases are compiled using numerous data sources, including information we receive from our customers when individuals make purchases or conduct other transactions with our customers. In addition, we respond to API queries from our customers.

Customers

We share your information with our customers in connection with us processing your information on their behalf. For example, we share your information with our customers to provide them with our products and services, respond to your questions and comments, fulfill your requests, and otherwise comply with applicable law.

Vendors and Other Parties

We may share your information with vendors and other parties for purposes of providing you with tailored advertisements (e.g. ads on our blog), measuring and improving our Service and advertising effectiveness, and enabling other enhancements. Vendors may act as our service providers, or in certain contexts, independently decide how to process your information.

Security and Compliance with the Law

We reserve the right to disclose your information to appropriate third parties if we are required to do so by law or we believe that such action is necessary in order (a) to comply with a legal process such as a search warrant, subpoena, or court order; (b) to protect the company's rights and property; (c) to investigate reports of users sending material using a false email address or users sending harassing, threatening, or abusive messages; (d) to protect against misuse or unauthorized use of the Website or Services; or (e) to respond to emergencies, such as when we believe someone's physical safety is at risk. Ipregistry may be required to disclose information in a life-threatening emergency or in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Transfer of Business

Over time, Ipregistry may buy or sell various assets. In the event that we sell some or all of our assets, or our company is acquired by another company, or during the negotiation of such sale or acquisition, our databases and any information we collect may be among the transferred or negotiated assets. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.

Consent

We may share your information for any other purpose disclosed to you and with your consent.

Without limiting the foregoing, in our sole discretion, Ipregistry shares information that does not identify you with third parties, including our customers, for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we share your information, please see Section 6 below.

5. Analytics and Online Tracking

Ipregistry works with certain other parties (including analytics companies) to provide us with information regarding traffic on and use of the Services. Some of these parties collect information when you visit the Services or other online websites and services. These other parties set and access their own tracking technologies (including cookies, embedded scripts, and web beacons) and may otherwise collect or have access to your IP address or other unique identifier, log information, and related information about you. These tracking technologies, including the Google Analytics User ID feature, may be used to assist in providing analytics, marketing, and for other purposes. We also use Google services to provide you with in-site search functionality. Both we and Google may collect, receive, and use your information as a consequence of your use of the Google services. Google’s data practices are set out in its privacy policy available at https://policies.google.com/privacy.

Ipregistry does not control the information collection, use, or sharing practices of such parties, and we encourage you to consult their online policies. Some other parties may collect information about your online activities over time and across different websites when you use the Services.

6. You Are In Control

Opt-Out of Email Communications

If you are a registered member of the Services, you can make changes to your account information by logging into the Ipregistry Dashbord and modifying your preferences. If you do not wish to receive email notifications from us, you may opt-out by contacting us at support@ipregistry.co with your request. In addition, certain email communications we send to you, such as newsletters and promotional announcements, contain a clearly worded "Unsubscribe" link allowing you to withdraw your permission for future mailings. Please note that we reserve the right to send you certain communications relating to your account or use of the Services (for example, administrative and service announcements) and these transactional account messages may be unaffected even if you opt-out from marketing communications.

Opt-Out from Database Sharing

As discussed above in Section 4 of this Privacy Policy, Ipregistry may share information we have about you in our databases with our customers and third parties as part of their use of the Ipregistry Services. If you are a Brazilian resident, a resident of California, or a data subjects located in Europe, you may have certain rights with respect to such information as set out in the "Additional Disclosures for Brazilian Residents," "Additional Disclosures for California Residents," and "Additional Disclosures for Data Subjects in Europe" sections below. Please note that under certain circumstances as required by applicable law, you may have different rights for marketing and advertising uses of your information than for purposes related to security, fraud detection and other similar purposes.

Blocking or Deleting Cookies

You can manually delete cookies, which are normally located in your temporary Internet folder or cookie folder. You can also reset the preferences in your web browser to notify you when you have received a cookie or, alternatively, to refuse to accept cookies. Deleting or blocking cookies may affect functionalities as described in our Cookie Statement.

Analytics and Advertising

You may exercise choice regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptout and downloading the Google Analytics Opt-out Browser Add-on.

Some of the advertisers and service providers that perform advertising-related services for us and our partners may participate in the Digital Advertising Alliance ("DAA") Self-Regulatory Program for Online Behavioral Advertising. To learn more about the DAA and how you can exercise certain choices regarding interest-based advertising, visit https://www.aboutads.info/choices. Some of these companies may also be members of the Network Advertising Initiative ("NAI"). To learn more about the NAI and your opt-out options for their members, see https://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of interest-based advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain interest-based advertising to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). Ipregistry is not responsible for effectiveness of, or compliance with, any third-parties' opt-out options or programs or the accuracy of their statements regarding their programs.

Your browser settings may allow you to automatically transmit a "Do Not Track" signal to websites and online services you visit; however, there is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, unless and until the law is interpreted to require us to do so, the Website does not alter its practices when it receives a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track," you may wish to visit https://www.allaboutdnt.com.

7. International Transfer

We are based in France and the information we collect is governed by the laws of France. However, if you are accessing the Services from outside of the France, and especially from outside the Europe (EU), please be aware that information collected through the Services may be transferred to, processed, stored, and used in the U.S. and other jurisdictions. Data protection laws in the U.S. and other jurisdictions may be different from those of your country of residence. Your use of the Services or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information in the U.S. and other jurisdictions as set forth in this Privacy Policy. If your data is collected in Europe, we will transfer your personal data subject to appropriate or suitable safeguards, such as Standard Contractual Clauses or the Privacy Shield Framework. For information about our self-certification to Privacy Shield, please see the "Additional Disclosures for Data Subjects in Europe" section below.

8. Security

While no online service is 100% secure, we work very hard to protect your information against unauthorized access or alteration, and take reasonable measures to do so, such as keeping software up-to-date, restricting access to internal services and using state-of-the-art authentication and encryption methods. However, no physical or electronic security system is impenetrable. Ipregistry cannot guarantee the security of the Service's servers or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

9. Policy Regarding Children

The Services are not intended for use by children under the age of thirteen years old. Ipregistry does not knowingly collect information from children under the age of thirteen. If you are a parent or guardian, and believe we have collected information about your child in violation of this policy, please contact us at the address set forth in Section 11 below. We do not knowingly "sell" as defined by the CCPA the personal information of minors under 16 years old who are California residents without their affirmative authorization.

10. Changes to this Privacy Policy

We will occasionally update this Privacy Policy in response to changing business circumstances and legal developments. If there are significant material changes to this Privacy Policy or in how we use your information, an announcement will be made. More generally, it is encouraged to periodically review this Privacy Policy to be informed of how we are collecting and using your information.

11. Contact

If you have any questions or complaints about this Privacy Policy, or you wish to exercise your opt-out rights hereunder or access or correct data applicable to you, please contact us:

Data Protection Officer

Ipregistry designated a Data Protection Officer (DPO):

Laurent Pellegrino
Email: dpo@ipregistry.co

12. Additional Disclosures for Data Subjects in EU (GDPR)

13. Additional Disclosures for California Residents (CCPA)

14. Additional Disclosures for Brazilian Residents (LGPD)